Ear pain or sudden hearing loss
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Replace a blocked wax guard

Likely cause

A wax guard is the tiny filter that protects the speaker.

  1. 1Switch the hearing aid off.
  2. 2Use the correct replacement filter and the manufacturer’s removal tool.
  3. 3Remove the used filter as shown in your manufacturer’s instructions.
  4. 4Fit the new filter without pushing tools into the speaker.
  5. 5Switch on and test the sound.

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