Ear pain or sudden hearing loss
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Restart the connection

Likely cause

The phone and hearing aids may have lost their connection.

  1. 1Turn your phone’s Bluetooth off, then on.
  2. 2Restart the hearing aids using their normal controls or the charger, as instructed by the manufacturer.
  3. 3Restart your phone.
  4. 4Open the hearing aid app and test the connection.

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