Ear pain or sudden hearing loss
1234

Pair the hearing aids again

Likely cause

The saved connection may need refreshing.

  1. 1Find your hearing aids in the phone’s Bluetooth or hearing-device settings.
  2. 2Choose Forget or Remove for the relevant hearing aid entries.
  3. 3Remove the saved hearing aids from the app too.
  4. 4Restart the aids and follow the manufacturer’s pairing instructions.

Did this fix it?